Terms & Conditions

These Terms & Conditions explain the rules that apply to your use of BetMGM Casino. Please read them carefully before creating an account, depositing funds or playing casino games. By accessing or using the website, you confirm that you understand and agree to be bound by these terms, together with any additional rules or notices displayed on the website.

BetMGM Casino holds licences from the UK Gambling Commission (number 45352), the Malta Gaming Authority, and the Alderney Gambling Control Commission, alongside multiple US state gaming authorities.

1. General terms and acceptance

These Terms & Conditions form a legal agreement between you and the operator of BetMGM Casino. They apply to the website, mobile services, casino games, account features, promotions and other services made available through the platform. If you do not agree with these terms, you must not use the website or its services.

The operator may update these terms from time to time to reflect changes to the service, applicable law, regulatory requirements, technology or business practices. The updated version will apply from the date it is published, unless another date is stated. You should review this page regularly. Continuing to use the website after an update means that you accept the revised terms.

Additional terms may apply to particular games, payment methods, promotions, competitions or other features. Those terms will be displayed before or during use of the relevant service. If an additional term conflicts with these general terms, the specific term will apply to the relevant activity to the extent of the inconsistency.

Eligibility and lawful use

You must meet the legal age and other eligibility requirements that apply in your location before using BetMGM Casino. You are responsible for checking that online gambling is lawful for you and for complying with all applicable Australian laws and regulations. The website must not be used from any location where access to the service is restricted or unlawful.

You must provide information that is accurate, complete and up to date.
You must use the service only for personal entertainment and not on behalf of another person.
You must not allow another person to access or use your account.
You must not use the website for unlawful activity, fraud, money laundering or any other prohibited purpose.
You must follow all game rules, promotional rules and instructions shown on the website.

The operator may refuse registration, restrict access, suspend an account or close an account where permitted by law. This may occur if eligibility cannot be confirmed, information appears inaccurate, account security is at risk, activity is suspected to be fraudulent or the service is being used in breach of these terms.

2. Accounts, verification and security

You may be required to create an account before using some or all BetMGM Casino services. You are responsible for ensuring that the details submitted during registration remain correct. You must promptly update information if it changes, particularly information needed for identity, age, location or payment verification.

Identity, age, residency and payment checks may be carried out at registration, before certain transactions, during gameplay or at other times. You agree to provide documents or information reasonably required for these checks. Until verification is completed, access to some services, deposits, withdrawals or winnings may be delayed or restricted.

Your account login details are confidential. You must take reasonable steps to protect your password, device and account information. If you believe that another person has accessed your account, or that your details have been lost or compromised, you must stop using the account and notify the operator through the available support channels as soon as possible.

Only one account may generally be held by each eligible player unless the operator expressly permits otherwise. Multiple accounts, duplicate registrations, false identities, the use of another person's account or attempts to avoid account restrictions are not permitted. Where duplicate or linked accounts are identified, the operator may take appropriate action in accordance with these terms and applicable law.

Account suspension and closure

You may request closure of your account at any time. You should not create another account or attempt to access the service if you have asked for a gambling break, self-exclusion or account restriction. The operator may also suspend or close an account where required for legal, regulatory, security, responsible gambling or operational reasons.

If an account is closed, any outstanding balance will be dealt with in accordance with applicable law, verification requirements and the circumstances of the closure. Transactions may be reviewed before funds are returned. Funds connected with fraud, unlawful activity, chargebacks or a breach of these terms may be withheld or handled as permitted by law.

3. Deposits, withdrawals and gameplay

Available payment methods, processing conditions and transaction requirements may vary. You may use only a payment method that belongs to you or that you are authorised to use. The operator may require proof of ownership or additional information before accepting a deposit or processing a withdrawal.

You should deposit only money that you can afford to lose. Deposits must not be made using funds obtained unlawfully or funds that are needed for essential living expenses. You are responsible for checking transaction details before confirming a payment, including the amount and selected payment method.

Withdrawal requests may be subject to account verification, security checks, transaction review and any applicable game or promotional conditions. Processing times can vary depending on the payment method, financial institution, verification status and other circumstances outside the operator's control. The operator may return funds using an appropriate method permitted by law.

You are responsible for reviewing game information, rules, stake selections and transaction confirmations before proceeding. Casino games use technical systems designed to determine outcomes in accordance with the rules displayed for the relevant game. You accept the outcome shown by the system, subject to the operator's procedures for investigating technical errors or disputes.

Errors, interruptions and disputes

The website may occasionally be unavailable because of maintenance, updates, communications failures, equipment problems or events outside the operator's reasonable control. The operator does not guarantee uninterrupted or error-free access. If a technical error affects a game, transaction or account, the operator may correct the error and take reasonable steps to restore the position that should have applied.

If you believe that a transaction, game result or account matter is incorrect, you should raise the issue promptly through the available support process and provide relevant information. Records held by the operator may be used when investigating a dispute. Nothing in these terms removes rights that cannot lawfully be excluded under Australian consumer law.

Promotions and bonuses

Promotions, bonuses and promotional campaigns may be subject to separate terms. Those terms may include eligibility requirements, time limits, qualifying deposits, wagering or playthrough requirements, game restrictions, maximum values, withdrawal conditions and account limitations. You should read the applicable promotional terms before opting in or using a promotional benefit.

Unless a promotion expressly states otherwise, each offer is intended for one eligible player and one account. The operator may withdraw, amend or refuse a promotion where permitted by law, including where there is suspected abuse, manipulation, collusion or a breach of promotional terms.

4. Responsible gambling, privacy and legal protections

Gambling should be treated as entertainment, not as a way to earn income or recover financial losses. Set a budget before playing, keep track of the time and money you spend, and never gamble with borrowed money or money needed for household expenses. Avoid gambling when upset, under the influence of alcohol or drugs, or when gambling is affecting your relationships, work or wellbeing.

Responsible gambling tools and support options may be available through the website. These can include deposit or spending controls, activity information, time reminders, temporary breaks and self-exclusion. You should use the option that best suits your circumstances. If gambling no longer feels enjoyable or manageable, stop playing and seek independent support from an appropriate Australian service or health professional.

The operator may take steps to identify and support players who may be experiencing gambling harm. This may include contacting you, applying account limits, restricting access or recommending a break. These measures are intended to support safer gambling and do not guarantee that gambling-related harm will be prevented.

Privacy and communications

Personal information is collected, used, stored and disclosed in accordance with the applicable privacy policy and law. This may include information needed to provide the service, verify identity and age, process payments, prevent fraud, meet legal obligations, manage risk and provide customer support. You should read the privacy information before using the website.

You agree to receive service-related communications where necessary to operate your account, process transactions, provide security information or meet legal requirements. Marketing communications will be managed in accordance with applicable law and available preferences. You may be able to change communication settings through your account or by using the instructions provided in a message.

Liability and governing requirements

You use the website at your own risk and are responsible for having suitable equipment, internet access and security controls. To the extent permitted by law, the operator is not responsible for losses caused by your failure to protect account details, interruptions outside its reasonable control, incompatible equipment or your breach of these terms.

Nothing in these terms excludes, restricts or modifies any guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under Australian consumer law or other applicable legislation. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted.

These terms should be read together with the privacy policy, responsible gambling information, game rules and any applicable promotional terms. If you have a question about these terms, use the customer support options made available on the BetMGM Casino website.