Contact BetMGM Casino

If you need help with BetMGM Casino, email support@betmgm-casino.best. Our support team can assist with common account and casino-related questions and will review your request as soon as practical.

BetMGM Casino holds licences from the UK Gambling Commission (number 45352), the Malta Gaming Authority, and the Alderney Gambling Control Commission, alongside multiple US state gaming authorities.

How to get in touch

For assistance, send your message to support@betmgm-casino.best. Please use the email address associated with your account where possible, as this can help the team identify your request and provide a more relevant response. Do not include your password or other sensitive security information in your message.

You can contact support about a range of matters, including:

Account access, profile details and verification questions
Deposits, withdrawals and other payment-related queries
Bonus terms, eligibility and wagering questions
Technical problems affecting the website or your account
Responsible gambling requests, including help with account restrictions or other safer gambling options

What to include in your email

To help support understand the issue faster, include your account email address or username, a short description of the problem, and any relevant details such as the approximate time it occurred. If the issue is visible on screen, you may also attach screenshots, provided they do not show passwords, payment credentials or other information that should remain private.

Support usually replies within 24 hours, although response times can vary depending on the nature and volume of requests. If you are following up, reply to your original email where possible and keep the subject line unchanged so the conversation can be reviewed efficiently.